Why is my Verizon Wireless service not working?
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
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In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 63,244 ratings
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Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Verizon Wireless. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (52%)
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Internet (26%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (2%)
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Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Grand Rapids, Chicago, Washington, Matawan, Atlanta, Brooklyn, Raleigh, Methuen, Cumberland, Seattle, Goodspring, Pekin, Clintwood, Decatur and Sedona.
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| City | Problem Type | Report Time |
|---|---|---|
 Grand Rapids | Internet | |
| Chicago | Phone | |
| Washington | Phone | |
| Matawan | Internet | |
| Atlanta | TV | |
| Brooklyn | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- 4PF shay (@oddf*ckingshay) reported
verizon seeing me today cause **** this.
- ky1e! (@Ky1eFN_) reported
@diyanawtf i genuinely have no clue, i went to go see what the verizon faze **** was and i was blocked
- julescator (@julescator) reported
@VerizonSupport HELP! I have been on the phone all morning with a number of recordings, a live person who only handled cell phones and in your CHAT. ALL I WANT TO DO IS GET NEWER BOXES AND REPLACE MY REMOTES. THIS CAN BE THAT HARD? I LIVE IN 07724 WHERE IS THE OFFICE TO DO THAT
- TJS (@FilmLawWhatever) reported
@VerizonSupport any idea what’s going on in Brooklyn? I called so I know there’s an outage, but any updates would be welcome
- Tatyana💋 (@its_tatyanaaa) reported
wtf is wrong with Verizon service 🤬
- Kristy Davies (@HoneyVet) reported
@VZWSupport Problem always existed. Worse with iPhone 12 Pro Max. No signal. Zip 32539, intersection Lake Ella Rd and Turkey Track or Hwy 393 at Poverty Creek
- feams (@thefeams) reported
The Verizon guy is at my house and he asked “is the network...’I Smell Like Beef’?”(it is)
- DJ XPLOSIVE ROCKBOI (@216XPLOSIVE) reported
Lol mannn my phone on and off at the same time....how does that work verizon a peace of ****
- Bogula Dümple (@BDumple) reported
@elb0rii @GMA @Verizon Borat got q supporters to sing about throwing people into gas chambers, how ******** is that not worth an oscar nom itself?
- Louise (@EvLittleBreeze) reported
Serious question: There's a Verizon ad where they say if you turn in your broken phone you can get up to $1000 off a new phone. Does anyone really pay more than $1000? Mine isn't terrific, but it was free.
- Kristy Davies (@HoneyVet) reported
@Verizon Need help in #florida #okaloosa No data signal. Not getting text messages. Need more towers
- cheyyyy (@cheyanedecotea1) reported
Verizon costs an arm and a leg damn
- PamelaNEWYORKCITY 🗽 🍷 💋 (@PamelaNEWYORKC1) reported
@FSAPOJake @JMaine518 I switched from Spectrum to Verizon Fios and Fios is HORRIBLE!!!!!!!!!!!!!! I had it a month and Im switching back even though Spectrum sucks, Verizon is WORSE!
- jay.photography.brooklyn (@jayphotograph15) reported
Verizon Fios down again :( Support says it happened 30min ago and affecting NYC area. Estimated resolve time is +12 hrs...#verizonoutage #verizon #nointernet
- Omar (@omar_o06) reported
@Jon4Lakers @Verizon 1k down but only 100 up 😭
- Kristy Puchko (@KristyPuchko) reported
@jhoffman See if RCN is available where you are. I made the switch from Verizon years back, and the service is solid. When there's a problem, they are ON it.
- Binod Taterway (@binodtaterway) reported
Here is the update. Verizon technician was supposed to come on last Monday between 1-5p. He did not show up, so when I texted the support at 5:30p, they told me he is late. I told them to come asap on Tuesday. A technician shows us at 1p Tuesday unscheduled. @VerizonSupport 1/2
- Leo Edwards (@StephenCraigE9) reported
10:14am April 19th 2021. Elon's companies, Amazon, Verizon, Johnson and Johnson, Samsung, John Deere and cryptocurrency is the direction I would go. Crypto because its the physical form/access to our full network. All the rest because I've given them ideas they haven't started.
- Amita Nasir 🌈🦄👩💻💬❤💙💚 (@AmitaNasir) reported
Apple is letting Parler back onto the app store. I am mad as **** right now! Then again I am not surprised. I worked for both Verizon & AT&T. The greed of these companies is extreme.
- Ashley ⛈ (@ashleydh1025) reported
@Verizon I had trouble transferring pictures over using the content transfer app between 2 iPhones about 3 years ago. Has the app been improved since then? My camera roll has almost 20k items in it
- Nate Johnson (@nsj) reported
Any local (Raleigh/RTP NC) @Verizon users having problems making phone calls?
- Shaylon (@Shaylon59001275) reported
@VZWSupport I was told by the person canceling my service that I won't be charged anything. That's what I was told.
- Hey Girl Hey (@TeeCee2026) reported
Whats the point of offering unlimited data but then the quality is so poor we're forced to use wifi everywhere, Verizon?
- Eric Silver (@silverdote) reported
@VerizonSupport experiencing loss of network, anything broken in 11218?
- AquariusSwan (@IamAquariusSwan) reported
am I the only one having major cell phone service issues? Verizon Wireless is my carrier and I worked at Verizon for 20 years. I’ve never experienced this issue with them. Really starting to rethink this thing Verizon. 😩 plus I have a 5G phone. Over it.
- Kristy Davies (@HoneyVet) reported
@Verizon Help rural Floridians with a cellular signal! We have none!!!
- VaxCalc ♥ (@VaxCalc) reported
@VerizonSupport Can you check our landline please? Past 6 months lots of problems, had 2 service calls and it still keeps breaking. Thanks.
- Letia Arrington John (@musicmamaj) reported
Buyers remorse with @Verizon! But the sticking point w/Spectrum and @Visible I wanted to try is no service for my Apple Watch! Two data overages later thanks to my video loving teen who used most of the data, I find I have to put on safety mode to slow down when over! #wellplayed
- Brett Crosby (@mbacowboy) reported
Looking for a bulletproof smartphone. I've had 3 Kyocera duraforce phones, and they're tough but slow. CAT phone would be nice, but AT&T coverage stinks here. Suggestions for something Verizon compatible?
- Sir. Service 🇬🇾 (@AyoDMak) reported
Had to hotspot my @Verizon phone for service. Thankfully the kids are off this week so they don't have remote learning.
